Warehouse based in Greece, European Union

Contact Us

Find your answer in the frequently asked questions below or get in touch using the available methods.

Athens, Greece

Shop operates online only

Phone:

+30 210 220 7384

Email:

info@robomaterial.com

How can I pay for my order?

We offer many different options for payment. We accept all major credit/debit cards, bank transfers and PayPal. You could also complete your order by Apple Pay.

You can read more about payment at payment method page.
Is it safe to use my credit card on your site?
Yes, it's safe to use your credit card on our site. We take online security seriously, and we have put measures in place to protect your personal and financial information. Our website has an SSL certificate, which encrypts all data transmission between your browser and our servers, ensuring that your credit card details are safe from prying eyes. We also use trusted payment gateways that comply with the highest security standards and protocols. Additionally, we don't store your credit card information on our servers, so even in the unlikely event of a security breach, your financial information remains secure. As with any online transaction, it's always a good practice to keep your antivirus software up-to-date and monitor your credit card activity for any unauthorized charges.
What countries do you sell to?

We accept orders only if the billing and shipping address of the customer belongs to a country in the European Union.

Those countries are: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden.
What happens if I am not satisfied with the products?
At RoboMaterial, customer satisfaction is our top priority. If for any reason you are not satisfied with the products you received, we kindly ask that you contact us first before initiating a return. Our team of customer support representatives is always available to address any issues or concerns you may have. We want to ensure the best possible experience for our customers, and by reaching out to us directly, we may be able to resolve any problems quickly and easily. In the event that a return is necessary, we will provide detailed instructions on the process.
How can I track my order?
Track your order by entering the order number on our website's tracking page. You'll see its status, location, and delivery date. You'll get email updates about when your order has shipped. Contact our customer service team if you need help.
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